Support

Something not working, or an idea for the app? Write to us.

Email

support@trvlrr.app
We usually reply within two business days.

Common questions

How do I forward a booking?

Open Profile → Forward bookings and copy your personal address. Forward any flight or hotel confirmation to it and the details are added to the right trip automatically.

How do I share a trip?

Profile → Sharing & invites creates a code. Share it with someone and they enter it after signing in. You choose whether they see one trip or the whole account.

Can I use Trvlrr from Claude or ChatGPT?

Yes. In Trvlrr, open Profile → Connected apps and copy the address. In Claude, find Trvlrr under Settings → Connectors → Discover; in ChatGPT add it as a plugin, or use it in any app that supports MCP. Then sign in with your Trvlrr account when asked. You can then ask it about your trips, have it add bookings, or import trips from another app. Disconnect it any time from the same screen.

Are my photos private?

Yes. Photos are visible only to you and to people you explicitly invite. Face recognition runs on your device — your photos are never uploaded anywhere for it.

How do I cancel a subscription?

It depends on where you bought it. Bought in the iPhone app: open the Settings app, tap your name, then Subscriptions; only Apple can cancel that one. Bought in the Android app: open Google Play → Payments & subscriptions → Subscriptions, or Profile → Manage subscription in the app. Bought on this website: use the link in your receipt email, or write to us and we will cancel it. Either way, cancelling stops future billing and your data stays.

How do I delete my account?

Open Profile → Delete account in the app (iPhone or Android) or in the web app at trvlrr.app/app, and confirm. You're signed out straight away, and your trips, bookings, photos, documents, people, face signatures and everything else in your account are removed from our servers within 48 hours; nothing is kept. If you subscribe to Trvlrr Plus, cancel the subscription first — in Settings → Apple ID → Subscriptions if you bought it on iPhone, in Google Play → Payments & subscriptions if you bought it on Android, or from your receipt email if you bought it here — deleting your account doesn't stop the billing. You can also email support@trvlrr.app if you can't sign in.